Managed Services

We know there is an issue before you do.

Providing traditional hands-on technical support for individual Networks, Servers, and Workstations can consume a great deal of time and resources, even in the largest IT departments. The labor-intensive and unpredictable nature of IT problems can cause unexpected downtime that costs your company money.

TopBox Cloud-based Managed IT Services provides an answer. We can deliver expert technical support at the Network, Server, or workstation level for all of your users, at any location.

With our Managed Workstation application you will save money and time while we manage and fix the majority of technical issues automatically, in the background and before major problems arise. Tasks such as performance tuning, disk space monitoring, anti-virus scans, software updates and more are done proactively.  And if a problem is detected, our helpdesk is notified and corrective action is taken — most of the time without a user even realizing they had an issue.

Some of the cool features of our Managed Workstations service include: Anti-Virus / Anti-Spyware, preventive software management, automated PC tuning, and hardware / software (assets) inventory management.

Our technicians operating live, can troubleshoot the vast majority of PC desktop issues as if they were standing right there beside you.

More Managed Workstations Automated Features include:

  • 24/7 Remote Network Monitoring with Automated Alerts
  • Anti-virus / Anti-spyware
  • Preventive Software Patch Management
  • Software License Management & Compliance Reporting
  • PC Inventory Management Reporting
  • PC Performance Tuning
  • Remote Support
  • Monthly Reports

 

Our Mission

At TopBox, our focus is to partner with small businesses and non-profit organizations to provide fundamental marketing tools and establish innovative technologies to help facilitate their success.

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